PRIVACY
NOTICE
We are committed to protecting and respecting your privacy. This notice
sets out the basis on which any personal data we collect will be processed by
us. Please read this Privacy Notice carefully to understand our views and
practices and your rights regarding your personal data. By visiting any of our
websites (our sites) you are
accepting and consenting to the practices described in this notice.
For the
purpose of data protection legislation, the data controller is Jennifer Morgan.
What
information do we collect from you?
We will collect and process the
following data about you
• Information you give us. This is
information about you that you give us by filling in forms on our site or by
corresponding with us by phone, email or otherwise. The information you give us
may include your name, address, email address and phone number and financial
information. Please let us know if any of this information changes so we can
keep our records up to date.
• Information we collect from your use of our
site. With regard to each of your visits to our site we will automatically
collect the following information:
o
technical information, such as the Internet
protocol (IP) address used to connect
your device to the Internet,
whereabouts you connected to our service, your internet service provider (ISP),
and what type of device you are using to access our service;
• Information we collect throughout our
relationship. This is information relating to products that you download.
• Information we collect when you call us.
If you call us we will automatically collect the following information:
o
the phone number used to call us o a recording of all inbound and outbound calls
• Information we receive from other sources.
We are working closely with other organisations, including:
Linkedin, Facebook, Twitter,
Instagram.
When you click on an advert about us or
download from a social media site we may
receive information about your profile and your expression of interest from
those sources.
Why do we
collect this information?
We use this information in the
following ways:
• Information you give to us or which we
receive from other sources. We use this information:
o
in order to take steps necessary to assess
whether we can enter into a contract
with you and in order to perform our contract with you.
This includes carrying out our obligations to you and providing you with our,
or a third party’s products and services;
o
for the purpose of improving our service to you,
to ensure that content from our
site is presented in the most
effective manner for you and for your device;
o
to deal with any legal queries relating to your
use of our service; o to provide you with service
communications so that we can perform our
obligations to you. These may be
sent by email. These will include notifications about changes to our service,
event details and information about products that you have signed up to;
o
to provide you with marketing communications
including, with your permission,
information about other goods and services we offer that
are similar to those that you have already purchased or enquired about; or
o
in our or a third party’s legitimate interests
of keeping customers up to date with goods and services, increase awareness of
us and third parties within the market, making promotional offers and
generating new business, building and maintaining loyalty or market share.
• Information we collect from your use of the
site. We will use this information for the following purposes:
o
to administer our site and for internal
operations, including troubleshooting, data
analysis, testing, research,
statistical and survey purposes;
o
to improve our site to ensure that content is
presented in the most effective
manner for you and for your device;
o
as part of our efforts to keep our site safe and
secure; to measure or understand the effectiveness of advertising we serve to
you and others, and to deliver relevant advertising to you;
• Information we collect throughout our
relationship. We will use this information to help us provide you with our
services.
How long do
we keep hold of your information?
• We
will keep information about you for a maximum of 6 years after the end of our
relationship with you unless obligations to our regulators require otherwise or
we are required to remove such data from our records.
Who might
we share your information with?
You agree that
for the purposes set out in the ‘Why do we collect this information?’ section
above, we have the right to share your personal information with:
• Selected
associated third parties, some of whom we appoint to provide services,
including:
o
business partners, subsidiaries, affiliates,
suppliers and sub-contractors for the
performance of any contract we
enter into with you;
o
analytics and search engine providers that
assist us in the improvement and optimisation of our site;
o
Customer survey providers in order to receive
feedback and improve our services.
• Any
member of our group, which means our subsidiaries.
Additionally, we will disclose
your personal information to the relevant third party:
• In
the event that we sell or buy any business or assets, in which case we will
disclose your personal data to the prospective seller or buyer of such business
or assets.
• If
we are acquired by a third party, in which case personal data held by it about
its customers will be one of the transferred assets.
• If
we are under a duty to disclose or share your personal data in order to comply
with any legal obligation, or in order to enforce or apply our terms of use and
other agreements; or to protect the rights, property, or safety of our
customers, our regulator, or others.
How is your
data stored and kept secure?
We take your safety and security very seriously and we are committed to
protecting your personal and financial information. All information kept by us
is stored on our secure servers. Where we have given you (or where you have
chosen) a password that enables you to access certain parts of our service, you
are responsible for keeping this password confidential. We ask you not to share
a password with anyone.
[We do not
transfer your data outside the European Economic Area ("EEA"). If in
future we do need to transfer your data outside the EEA, we will only do so if
adequate protection measures are in place in compliance with data protection
legislation.]
OR
[We transfer personal data outside the EEA to the USA, but only where
those organisations have signed up to Privacy Shield or have other adequate
safeguards in place such as an adequacy decision by the European Commission,
standard data protection clauses or binding corporate rules]
Once we have
received your information, we will use strict procedures and security features
to try to prevent unauthorised access.
What are
your rights?
Where processing of your personal data is based on consent, you can
withdraw that consent at any time.
You have the
following rights. You can exercise these
rights at any time by contacting us at the address above or through the
“Contact Us” section of our Sites. You
have the right:
• to
ask us not to process your personal data for marketing purposes. We will inform
you (before collecting your data) if we intend to use your data for such
purposes or if we intend to disclose your information to any third party for
such purposes;
• To
ask us not to process your personal data where it is processed on the basis of
legitimate interests provided that there are no compelling reasons for that
processing;
• To
ask us not to process your personal data for scientific or historical research
purposes, where relevant, unless the processing is necessary in the public
interest.
• to
request from us access to personal information held about you;
• to
ask for the information we hold about you to be rectified if it is inaccurate
or incomplete;
• to
ask for data to be erased provided that the personal data is no longer
necessary for the purposes for which it was collected, you withdraw consent (if
the legal basis for processing is consent), you exercise your right to object,
set out below, and there are no overriding legitimate ground for processing,
the data is unlawfully processed, the data needs to be erased to comply with a
legal obligation or the data is children’s data and was collected in relation
to an offer of information society services;
• to
ask for the processing of that information to be restricted if the accuracy of
that data is contested, the processing is unlawful, the personal data is no
longer necessary for the purposes for which it was collected or you exercise
your right to object (pending verification of whether there are legitimate
grounds for processing);
Should you have any issues, concerns or problems in relation to your data,
or wish to notify us of data which is inaccurate, please let us know by
contacting us using the contact details above. In the event that you are not
satisfied with our processing of your personal data, you have the right
to lodge a
complaint with the relevant supervisory authority, which is the Information Commissioner’s
Office (ICO) in the UK, at any time.
Changes to
our privacy Notice
This Notice may be updated from time to time. Please check back frequently
to see any updates or changes to our privacy notice.
